Questions About This Product?

Product Details & Support

What is the battery life?

Battery life varies by product. Our Wireless Bluetooth Headphones offer 60 hours of continuous playback on a single charge. The HiFi Stereo Headphones with FM Radio provide 30+ hours. Actual battery life depends on volume level, usage patterns, and features used (like noise cancelling).

Is this product compatible with my device?

Our audio products are compatible with any device that supports Bluetooth connectivity, including smartphones, tablets, laptops, and computers. They work with iOS, Android, Windows, and Mac devices. Simply enable Bluetooth on your device and pair it with the product.

What warranty and support do I get?

All Noellie products come with a 1-year manufacturer's warranty covering defects in materials and workmanship. Our customer support team is available to help with any questions or issues. We also offer a 30-day money-back guarantee if you're not completely satisfied.

How fast is shipping across Canada?

We offer fast, reliable shipping across Canada. Most orders ship within 1-2 business days and arrive within 3-5 business days depending on your location. Orders over $80 CAD qualify for FREE SHIPPING. We use trusted carriers to ensure your products arrive safely.

  • 🔒 Secure Checkout

    SSL encrypted payments. Your data is safe and secure with us.

  • 🚚 Free Shipping $80+

    Orders over $80 CAD ship free across Canada. Fast delivery guaranteed.

  • 💰 Money-Back Guarantee

    30-day satisfaction guarantee. Not happy? Full refund, no questions asked.

  • 🔒 Secure Checkout

    SSL encrypted payments. Your data is safe and secure with us.

  • 🚚 Free Shipping $80+

    Orders over $80 CAD ship free across Canada. Fast delivery guaranteed.

  • 💰 Money-Back Guarantee

    30-day satisfaction guarantee. Not happy? Full refund, no questions asked.

  • ⭐⭐⭐⭐⭐ Crystal Clear Sound

    "Best headphones I've ever owned!"

    The sound quality is absolutely incredible. The noise cancelling works perfectly, and the 60-hour battery life means I barely have to charge them. Highly recommend Noellie!

    - Sarah M., Toronto

  • ⭐⭐⭐⭐⭐ Lightning Fast Shipping

    "Arrived in 2 days!"

    I ordered on a Friday and received my earpiece by Sunday. The packaging was professional and the product was exactly as described. Customer service was super helpful too!

    - James T., Vancouver

  • ⭐⭐⭐⭐⭐ Amazing Customer Service

    "They really care about their customers"

    Had a question about compatibility and the team responded within an hour. They went above and beyond to help me find the perfect product. Will definitely buy again!

    - Michelle L., Calgary

Got Questions?

Frequently Asked Questions

How long is the battery life on your headphones?

Our flagship Wireless Bluetooth Headphones feature an impressive 60-hour battery life on a single charge. The HiFi Stereo Headphones with FM Radio offer 30+ hours of continuous playback. All our products are designed for extended use without frequent charging.

Do your products come with a warranty?

Yes! All Noellie audio products come with a 1-year manufacturer's warranty covering defects in materials and workmanship. We stand behind our products 100%. If you experience any issues, our customer service team is here to help.

What's your return and refund policy?

We offer a 30-day money-back guarantee on all products. If you're not completely satisfied, simply contact us within 30 days of purchase for a full refund. No questions asked. We want you to be 100% happy with your Noellie purchase.

How fast is shipping across Canada?

We offer fast, reliable shipping across Canada. Most orders ship within 1-2 business days and arrive within 3-5 business days depending on your location. Orders over $80 CAD qualify for FREE SHIPPING. We use trusted carriers to ensure your products arrive safely.